The Nuttiest Time of the Year | Planters

FREQUENTLY ASKED QUESTIONS

If you can't find an answer to your question below or need further details, please check out the Official Rules or fill out the contact form below.

WHAT ARE THE PRIZES?
(1) Grand Prize: a $10,000 check

(30) Daily Prizes: a $1,000 pre-paid card (Terms and conditions received with delivery of prepaid card apply.)

Limit one (1) Grand Prize and one (1) Daily Prize per person. See Official Rules for complete details.
HOW MANY TIMES CAN I GET A CHANCE TO WIN?
Enter in the Grand Prize drawing and play the Ugly Sweater Spin-to-Win game for a chance to win a Daily Prize once (1x) every day throughout the promotion period (December 2 – December 31, 2020)
I WON A DAILY PRIZE, BUT NEVER RECEIVED AN EMAIL WITH MORE DETAILS. WHAT SHOULD I DO?
Please search the inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com. If you still cannot find the email, please fill out the contact form and include the verification code presented to you (on the site) when you won to let us know so we can assist!
I THINK I’M HAVING TECHNICAL ISSUES. WHAT SHOULD I DO?
Try these troubleshooting tips:
  1. Make sure you're using the most up to date version of your browser.
  2. Check to see that JavaScript is enabled in your browser settings.
  3. Clear your browser's cookies and cache.
I HAVE RECENTLY MOVED OR UPDATED MY EMAIL ADDRESS. CAN I CHANGE MY REGISTRATION INFORMATION FOR THIS PROMOTION?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com.
WHY DO I NEED TO PROVIDE MY FULL ADDRESS?
Providing your full address on registration or in prize verification allows us to 1) verify your eligibility to win a prize and 2) tells us where to send any physical prizes that you win.